Discovery Gift

Shipping

To put it simply: cut off for orders are every Monday night and Wednesday, and we ship them out to you every Tuesday and Thursday. 

As part of our advocacy to be more earth-conscious, we want to reduce our carbon footprint, by having scheduled trips to the courier's office. 

Since the GOODIES are temperature sensitive, we chose these days to make sure your package will arrive to you safely, and to lessen the time sitting in the courier's warehouse. 

We promise it will be worth it.

Returns

While we understand that a product may not be the best for your skin type, we currently do not accept returns and refunds due to the sensitive nature of our products. 

In the rare case that the wrong items were delivered, we sincerely apologize! We’ll take care of everything for you. Please contact us immediately through jst@goodalchemist.com or @goodalchemist on Instagram

All our stocks are stored and cared for inside a chiller, since heat can cause the preservatives to deteriorate faster.

Once they are in your vanity area, we advise you to avoid heat or direct sunlight. The best temperature is around 20 – 25 Degrees Celsius.